Frequent Questions

Yes, pedagogues and game experts where consulted for the activities design. The educational contents are valid and in sync with the educational focus by competences adopted by the SEP and the UNAM, and are designed to complement the elementary, junior high and high school academic programs.

Yes, the visits are sanctioned by the SEP; you can verify this in http://visitasescolaresdf.cisoluciones.com.mx/listamuseos.php

Yes, each one of our executives and sales agents’ offers advice to plan the logistics; from the completion of a working plan up to the actual visit to KidZania. Additionally, they offer advice to develop the educational plan before, during and after the visit.

Yes, each school is given a printed format with everything necessary to complete the working plan. The delivered material is developed per educational level.

KidZania is an edutainment center, meaning that our activities combine entertainment and education. This concept allows the visitors to spend fun moments and learning in a kid´s scaled city where they adopt norms and roles of the adult world through playing.
We are aligned with the educational reform 592/2011. Pedagogues and game experts where consulted for the development of the activities. The educational contents are valid and in sync with the educational focus by competences adopted by the SEP and the UNAM, and are designed to complement the elementary, junior high and high school academic programs.     
Today, the kids and young people who visit KidZania in school groups reinforce basic competences like conflict resolution, autonomy, self-knowledge, self-care, artistic competence, ecological competence, social competence, coexistence competence, competence for citizenship, communication, mathematics and digital media. 

Yes, each school that visits us is given support material that helps them determine the competences to be developed in the visit.  If you want to know more or download the didactic guides per educational level, please click here

Yes, KidZania offers the option of guided visits for teachers and college students.
 
Teachers´ visits are oriented towards the identification of the pedagogic areas to be developed in their visit.
 
The visits are directed to students whose major is oriented to the knowledge of the facility´s operation and specific talks on different areas of the company. For more information regarding costs click here

Yes, from 35 people and on, it is considered to be a school group. For the valid group prices is necessary to contact one of our school group sales executives, call the facility or here in the web page 

The minimum number of visitors to make a group reservation is 35

The visit has duration of 4 ½ hours, you can choose between two shifts: morning and evening. The school visit schedule in KidZania is based on the average school hours; however, there can be adjustments due to the distance of the journey between the school and KidZania or previous agreements with the sales executive.

School visits can be made Tuesday through Friday. To make the children´s experience more comfortable we have assigned various days according to the visitor´s school year:
 

The schedules and shifts for school visits are the following:
 
Tuesday through Friday
Morning Shift: 9:00 to 13:30 hours
Evening Shift: 14:00 to 18:30 hours

Each person that enters KidZania is given a security bracelet that is linked to the bracelets of the rest of the group entering the facility. An adult is assigned as responsible for the entire group.
 
This bracelet an alarm each time the visitor approaches sensors located at all the facility´s exits.
 
This prevents children to exit alone; they can only do so with the group´s responsible adult, previous revision of the Migration and Safety staff in charge of removing the bracelet.
 
Through this same bracelet, messages can be sent to the group members such as meeting times, lunch times or the end of the visit. To send the messages you must go to the Counter´s area (entry) or Migration (exit).
 
For more information click here

Yes, our medical service is located next to the flight simulators and up the facility´s entrance. The entrance is through the Flight Simulators

KidZania, looking to support schools and making their visits more enjoyable, has packages that include: entry fee, access to all activities in the facility, 50 kidZos (our currency) so visitors can start playing right away, lunch, souvenir and transportation. (These elements can vary since they are hired separately and under the consideration of each school).

For each 20 kids visiting KidZania, the packages include 2 complimentary tickets for adults without meals, which have an extra cost to be covered separately along with the cost of the visit.

For the safety and security of all of our visitors, taking food and beverages into the park is not allowed. However, we have different restaurant options within KidZania.

No, KidZania has many restaurants like the Cafeteria, McDonald´s or Domino´s Pizza and all items consumed must be paid with pesos.

 If visitors take part on the activities of the hamburger restaurant (McDonald´s), Pizza Shop (Domino´s), sushi bar (Sushi Itto) or bottling plant (Coca-Cola) they will get the item they made as a giveaway without extra cost.
 
Also, they can acquire with their kidZos different products in our department store (Liverpool) and KidZania´s Shopping Alley. 

You can contact us via telephone at the 9177-4700 ext. 2110, 2210, 2214  and 2112, and in this web page by clicking here.  You will get an answer through any of these channels from our school groups agents, who will give you all required information and program a visit to define the details and sign a contract to book your visit´s date. 

The access for school groups is through the Santa Fe Shopping Mall suppliers’ parking lot, located on the first entrance on the side lane of the Toluca Mexico highway.

The buses will park in the school group´s platform, where KidZania staff will greet them and lead them into the facility in ordered lines. 

Once in the entrance of KidZania a security bracelet along with 50 kidZos is given to each one of the visitors while they enter the facility. 

When entering the park, the responsible teacher for the visit defines along KidZania´s staff the exit time of the school and its meeting point. 15 minutes before the agreed time the responsible teacher will gather all members of the group in the established meeting point. The bracelets will be retired in the Migration area and the group will be once again guided to board the bus.

KidZania Santa Fe has over 75 establishments and more than y than 102 activities in which visitors develop their psycho-motor, social and intellectual systems based on the competences of the new educational reform 592/2011.

KidZania is a kid´s size city, designed for children and to strengthen their autonomy, decision making capacity, conflict resolution under different contexts and situations through playing. Therefore, adults cannot participate in any activity unless the kid cannot do it on his/her own.

However, we do have adult nights. Please check our web page regularly to learn these dates. You will enjoy yourself like a kid! 

Yes, each establishment has its own capacity according to the size, the space to do the activity, its estimated duration time, age and minimum height to enter it.

For security reasons it is not possible, since once you enter the facility a security bracelet is linked to all the school group´s bracelets and within the same group in our system.

You have to book your visit with 50% of the total cost and the remaining 50% on the day of your visit

Yes, we have an area called Residential Area that has 6 activities for toddlers between 2 and 4 years old.

KidZania includes Industry Partners in each establishment to bring realism to the children´s experience within our scaled cities. It is not the same for the visitors to wear a generic uniform during an activity, than to be able to wear the uniform they see adults wearing in their daily life and on the streets. Market research has shown that children seek renowned branches in their KidZania experience.
 
 Also, our Industry Partners enrich the content of our activities by bringing in real processes and the actual technology used in their production plants or service centers. Children love to learn how things work in the real life, and our Industry Partners bring this to KidZania. 

As the experts in their business, Industry Partners help us take care of the quality of each detail within the role playing activity of their establishment, mirroring what they do in real life so the kid has a truly realistic experience.

By offering a realistic experience with high quality processes and modern technologies, children become grateful to each branch that shares what happens behind each product and service they find in the street. This creates an interactive, trustful and emotional relationship between the branches and children, which makes KidZania an ideal marketing channel for companies.

KidZania is a unique marketing media. Nowadays, companies are aware of the necessity of building emotional bonds with their target market to establish a difference with the competence. KidZania offers an impressing, educational and fun experience for children that helps create this emotional bond with the companies.
 
Brands with the experience and know-how of a certain profession, along with the involvement in the development of the establishment, gain the opportunity of having direct and interactive contact with the children. This way, children see, touch, smell and take the Brand with them.
 
KidZania offers their Industry Partners contact with a very specific market: children 1 to 16 years old, parents 20 to 40 years old, grandparents and pre-school, elementary, and junior high teachers   ; all from a middle class to upper-middle class range.
 
KidZania also brings the Brand the possibility of associating its essence with an educational experience in a safe environment for children and among various AAA branches within an innovative and internationally awarded concept.
 
Finally, KidZania offers to its Industry Partners the opportunity of participating as a socially responsible company in all the efforts and activities KidZania makes each year along the government and environmental organizations that help the most vulnerable sectors of society, as well as the environment.

Our Industry Partners get an establishment or themed activity, the development and execution of crossed promotions and the opportunity to participate in a unique marketing medium; with the possibilities of making demonstrations, activations, product sampling, and market research in a diverse and heterogeneous environment, among other things. 

KidZania is an edutainment center for children. It is the first one to offer role playing activities for children: play you are a grownup.

KidZania is a kid´s scaled city with buildings, streets, shops and transport system where kids can develop more than 100 activities and trades. It has replicas of a city´s most representative establishments and its own economy based on kidZos.

It is KidZania´s currency. Children can buy products, pay for services and earn kidZos through working in different establishments.

When arriving to KidZania each kid receives a check valid for 50 kidZos that must be changed in the bank to start acquiring products and services within KidZania.
Besides, within KidZania there are establishments like the radio station, the hospital, the courier service among others where the children “work” and at the end of the activity they receive a “salary” in kidZos. 

Within KidZania there are activities that have a cost in kidZos like the biscuit factory or the design studio, among others. Also, with their kidZos they can BUY real articles in the department store, shopping alley and convenience store.
Visitors can go to the bank and open an account to save their kidZos, which they can use to purchase goods in their next visit or to receive payment for their work in KidZania.
KidZos are universal; this means they can be used in all their visits in all of their parks.

There is not a fixed visit time in KidZania, the length of stay is determined according to the tastes and interests of the misses and misters. Each one of the activities has a duration time that goes from 5 to 45 minutes.

The access prices in KidZania are the following:
Babies (0-1 year)….....................................  free of charge
Children (1-16 years)......................................  $339.00
Adults (17 years and over).................... $199.00

The entrance ticket includes all the facility´s features, a 50 kidZos check for each children or toddler (does not include babies) and a security bracelet for each member of the group.

KidZania has a loyalty program called B•KidZanian, where children are naturalized as KidZania citizens and receive benefits for each visit. With this program KidZania wants to teach the children how to be better citizens. The program has three Citizenship levels; with each visit the KidZanians accumulate stamps that will allow them to upscale their citizenship level and thus get more activities, more kidZos and more fun. The passport is the document that identifies the members of the loyalty program. For more information on this program please visit www.bkidzanian.com

No, the Passport is independent from the entrance to KidZania. The Passport is part of a loyalty program called B•KidZanian. For more information, please visit www.bkidzanian.com

Yes, we have an area called Residential Area that has 6 activities for toddlers between 2 and 4 years old.

Most of the activities in KidZania are created for children of all ages; however, there are a few activities that require reading skills, minimum height or certain manual abilities that a pre-schooler might not possess

Children 8 years and older can remain on their own within KidZania, as long as you notify the facility  staff on entrance and leave a cell phone number to contact you in case of an emergency.

If the child is under 8 years of age, for safety reasons, the minor cannot remain on his own within KidZania.

KidZania is a kid´s size city, designed for children and to strengthen their autonomy, decision making capacity, conflict resolution under different contexts and situations through playing. Therefore, adults cannot participate in any activity unless the kid cannot do it on his/her own.
However, we do have adult nights. Please check our web page regularly to learn these dates. You will enjoy yourself like a kid! 

For the safety and security of all of our visitors, taking food and beverages into the park is not allowed. However, we have different restaurant options within KidZania.