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B·KidZanian is the loyalty program of KidZania. In it, CitiZens can get discounts, have fun in special activities, collect stamps and holograms, among other benefits. As a KidZania CitiZen, your child will have access to more activities, earn more and pay less kidZos and experience more fun!
Want to join? Pre-register here and visit our PaZZport Office in KidZania to collect the passport.
Santa Fe
B-KidZanian Customer Service
[email protected]
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© 2023, KidZania, and all related characters and elements are trademarks of KidZania Operations S.A.R.L. All Rights Reserved.
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Joining B·KidZanian is easy. Pre-enroll here or on your next visit to KidZania.
If you already finished the pre-enrollment, you must finish your process at the PaZZport Office with the email you used at the pre-enrollment and showing an image of the ID of the parent that started the process. The parent must read and accept the Privacy Policy.
If you enroll at the PaZZport Office, the presence of the parent with an official ID is mandatory.
The physical passport must be collected at the PaZZport Office, where you must pay a $90 pesos fee.
Any kid under 16 years old with the parent authorization and signature to join.
All KidZania Facilities in the world offer the hologram sticker for your paZZport. The B•KidZanian program has benefits for their KidZanians only in the facilities where the program is active. You will also receive discounts through your email that can be redeem both in KidZania and with our business partners.
The B•KidZanian program has benefits for their CitiZens here:
1. KidZania Santa Fe
2. KidZania Cuicuilco
3. KidZania Monterrey
4. KidZania Guadalajara
5. KidZania Dubai
6. KidZania Kuala Lumpur
7. KidZania Santiago
8. KidZania Mumbai
9. KidZania Delhi
10. KidZania Manila
11. KidZania Singapore
12. KidZania London
13. KidZania Cairo
14. KidZania Moscow
15. KidZania Jakarta
16. KidZania Jeddah
17. KidZania Istanbul
18. KidZania Kuwait
19. KidZania Costa Rica
20. KidZania Doha
21. KidZania Abu Dhabi
22. KidZania Dallas
1. Click on the "Register" button
2. Capture your paZZport number
3. Capture your registration e-mail
4. Create a password that contain the security measures requested
5. Enjoy your online benefits
Click on the "Forgot your password" link at the login page, enter the email address associated with the account. CitiZens who already have an online profile, will be prompted to enter the parent’s email address registered during the enrollment to the program.
Go to the "Register" section, enter your paZZport number, capture the email used at the enrollment process and create a secure password. We will ask you to verify your information and then create a memorable user name and password for the CitiZen.
B·KidZanian provides three levels of recognition: Naturalized CitiZen, Distinguished CitiZen and Honorable CitiZen. When you visit KidZania, please bring your paZZport. For each activity you visit, we will put a special stamp in your paZZport. We award 1 stamp per activity, per day. When you have collected 30 stamps, please visit the KidZania PaZZport Office to receive your Distinguished paZZport. Distinguished CitiZens who collect an additional 30 stamps will be recognized as Honorable CitiZens.
You can still enjoy the B·KidZanian benefits if you forgot your paZZport. For that, you must visit the KidZania PaZZport Office where we will link the KidZanian's bracelet to the paZZport number. You will collect your stamps digitally but won’t have them on the physical paZZport. It is important to know the email used at the enrollment or the paZZport number in order to be able to find and link the information to the bracelet.
1. Log in to your account
2. Click on the Edit Parent link or select a KidZanian profile to edit
3. You may select a new username or change your password
4. You can also change your password clicking on the "Forgot your password" link and entering the email associated to your online account
1. Log in to your account
2. Click on "Edit Parent Info" or "Select a child profile" to edit it
1. Log in to your account
2. Click on "Edit Parent Info"
3. Click on the "Close Account" link where you will be asked to confirm your selection
Please note that if you close the main account, all related KidZanian accounts to that profile will be deactivated.
KidZania is a global company with a presence in several countries. Franchised Operators are not owned by KidZania and are integral to delivering the KidZania experience around the world. You may find different benefits from one KidZania Operator to another.
There are hundreds of ways to do and learn new things, preparing for a better world while earning benefits, all at the same time!
As soon as your kid joins, he becomes a Naturalized CitiZen. When your kid collects 30 stamps, he will access to the Distinguished CitiZen level earning new benefits. With 30 more stamps (for a total of 60 stamps), he will unlock the Honorable CitiZen status. According to the level of Citizenship, he can get more benefits and fun for the next visit!
Our CitiZens are special because they always give their best effort while obtaining better benefits!
KidZania Operations SARL (“KidZania” or “We”) offers B-KidZanian (“B-KidZanian” or “Program”), a loyalty program, to eligible guests who enroll and are issued a valid PaZZport. These Program Rules (“Rules”), together with the B-KidZanian Privacy Policy and other applicable policies, govern eligibility, enrollment, termination and participation in B-KidZanian. Children must be registered by a parent or legal guardian who authorizes their participation in B-KidZanian to be eligible to receive and redeem benefits under the Program.
Eligibility. Children 14 years and below may enroll. PaZZport expires when the child reaches 17 years of age. Once a child reaches age 17, he or she is no longer eligible to participate. Individual KidZania locations may impose additional limitations on eligibility. Enrollment. Enrollment has a nominal fee of $90 pesos and separate from admission or other fees. Parental authorizations must contain all required information, including an email address or telephone number and the signature of a parent or legal guardian. All enrollment information must be accurate and belong to the child enrolled. Children will be issued their own PaZZport Numbers and those numbers may not be used by other family members or individuals. Enrollment is non-transferrable. Enrollment is valid at participating locations and online at www.BKidZanian.com.
Participation. Participation in B-KidZanian allows: collecting stamps associated with certain activities, attaining higher levels of status, receiving bonus kidZos, and a wide range of other membership benefits. The benefit structure may vary depending on the KidZania location visited. The current benefit structure for each location shall be available from the PaZZport Office and at: www.BKidZanian.com/benefits. Only the PaZZport holder or their parent may redeem benefits. PaZZport stamps and other membership benefits are not transferable. Once consumed, there are no returns or refunds. Benefits may not be applied to any prior purchases or activities. Benefits are provided under this Program without payment of any fee or other consideration. Benefits are gifts or incentives. Neither you nor your child own any right, title, or interest in them unless or until they are consumed.
Safeguarding PaZZports. PaZZports contain important information and should be handled carefully. If a PaZZport is lost, stolen or misplaced, the parent will have to pay a replacement fee of $60 pesos for a new paZZport. If a PaZZport is used in violation of these Rules, such PaZZport may be terminated. (Please see Termination, below)
Conduct. If conduct at a KidZania location violates KidZania rules, posted instructions, or employee instructions, KidZania may, at its sole discretion, suspend or terminate the associated B-KidZanian PaZZport. Users of KidZania online services must follow applicable rules. If KidZania determines that there has been a violation of its rules, it may, in its sole discretion, suspend or terminate a B-KidZanian PaZZport or online account. (Please see Termination, below). KidZania may monitor activity related to the B-KidZanian Program to enforce these Rules, other applicable KidZania policies, or to improve KidZania’s services.
Termination. If you would like to close your child’s B-KidZanian account, you may do so any at any time by contacting our Data Protection Officer at KidZania Corporate Offices or by email at: [email protected]. KidZania reserves the right, in its sole discretion, to terminate individual B-KidZanian accounts for any reason including but not limited to: 36 months of inactivity; in the month and year a child turns 17 years of age; for a violation of KidZania policies; if KidZania suspects any fraudulent activity in connection with the account; or if KidZania is unable to contact a parent through a working email address or telephone number. KidZania may at any time, with or without notice, suspend or terminate the B-KidZanian Program. Upon termination or closure, all associated status, benefits, or kidZos will be forfeited.
KidZos. KidZos have no cash or monetary value. Within KidZania locations, they may be used to participate in activities and to obtain goods or services. KidZos will not be replaced if lost, misplaced or stolen. No copies, reproductions or altered kidZos will be accepted. Any transfer or sale of kidZos for currency or items having value outside of a KidZania location is prohibited. Any such transfer or attempted transfer is prohibited and void, and will subject the associated B-KidZanian account to termination.
Updates. KidZania may update, change, cancel or alter any aspect of the Program at any time. You agree to accept all notices regarding changes to B-KidZanian electronically at the email address you provided or via a posting to the website. An electronic notice shall have the same legal effect as a written notice.
Governing Law. B-KidZanian is void where prohibited by law. If a part of this Program is held to be illegal, invalid or unenforceable, the valid terms of the Program shall remain in force. Certain aspects of the program may not be available in all locations. This agreement is governed by the laws of the State of New York, USA.
Disclaimer of Warranty. KIDZANIA PROVIDES THE B-KIDZANIAN PROGRAM ON AN "AS IS" BASIS. TO THE EXTENT PERMITTED BY LAW, NEITHER KIDZANIA, ITS AFFILIATES OR OPERATORS, NOR THEIR RESPECTIVE SERVICE PROVIDERS OR SPONSORS MAKE ANY REPRESENTATION OR WARRANTY, EXPRESS, IMPLIED OR STATUTORY, WITH RESPECT TO B-KIDZANIAN, KIDZANIA LOCATIONS, OR ANY OTHER GOODS OR SERVICES PROVIDED BY ANY SUCH PARTY AND HEREBY DISCLAIM THE SAME.
Limitation of Liability. In no event shall KidZania, its affiliates or Operators have liability arising from any claim related to the Program, whether in contract, tort, in equity, under statute, under an indemnity, or any other basis. This disclaimer applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay, force majeure, or theft, destruction, or unauthorized access to personal information.
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